What is Kili
Kili is an AI customer service assistant that leverages a company's knowledge base to provide personalized and accurate responses. It uses a combination of AI models, including GPT4, to answer questions and learn from feedback to improve over time. This allows customer-facing teams to provide reliable and on-demand support to customers, reducing handle time and increasing productivity. Kili's AI technology enables it to draft help articles, customer-facing communication, and deploy chatbots via API, making it a powerful tool for customer support and service.
How to use Kili
Sign up, create an account, import existing knowledge base and documents to enable Kili's AI assistant. Use Kili to draft help articles, customer communication, or deploy a chatbot via API, and learn from feedback to improve over time.
Key Features
- Provides reliable and on-demand support using AI,
- Leverages company knowledge to provide personalized and accurate responses,
- Uses GPT4 for answering questions
Frequently Asked Questions
What AI models does Kili use?
Kili provides access to GPT4 for answering questions.
### Can I use my existing knowledge base to train my Assistant?
Yes, you can use your existing knowledge base, documents, CSVs, webpages, databases, and APIs to train and enable your Assistant.
### How does Kili learn and improve over time?
Kili learns from your feedback to improve over time.
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