What is Viqal
Viqal is a cutting-edge, AI-powered virtual concierge for hotels that uses AI to initiate natural conversations with guests, automate guest inquiries, and integrate with property management systems to provide a seamless and efficient operational flow. It allows for autonomous guest communication, customizable AI interactions, and personalized guest experiences in 130+ languages. Viqal's AI capabilities enable it to understand and respond to guest requests, reducing the need for manual effort from staff and increasing efficiency in guest interactions.
How to use Viqal
Users can use Viqal's AI-powered virtual concierge to set up automated guest communication, leveraging natural conversations, personalization, and customization, all while integrating with their existing hotel systems and Property Management System (PMS).
Key Features
- Autonomous guest communication,
- Customizable A.I. interactions,
- Guest Analytics using AI-driven features
Frequently Asked Questions
What AI capabilities does Viqal use to understand and respond to guest requests?
Viqal uses AI to understand and respond to guest requests in 130+ languages, reducing the need for manual effort from staff and increasing the efficiency of guest interactions.
### How does Viqal's AI technology personalize guest interactions?
Viqal's AI technology enables natural conversations with guests, allowing for personalized interactions and tailoring guest communication to their individual needs.
### Can Viqal's AI interactions be customized to align with my hotel's brand identity and guest service standards?
Yes, Viqal's AI interactions can be customized to meet the unique needs and preferences of your hotel, using our system to tailor the tone, language, and content of AI interactions.
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