What is DeskFlow
DeskFlow is an AI-powered employee experience platform that utilizes conversational AI to assist mid-sized organizations with repetitive help desk tasks, improving productivity and employee experience. The AI assistant is trained on an internal knowledge base, integrates with HRIS and ITSM systems, and provides human-like communication with AI to offer immediate HR and IT solutions. It can automate HR and IT support, creating IT tickets and downloading software updates, and can handle complex issues by creating and assigning tickets to help desk resources.
How to use DeskFlow
Users can interact with DeskFlow's conversational AI assistant to get immediate HR and IT solutions by integrating it with HRIS and ITSM systems and accessing the internal knowledge base.
Key Features
- AI-powered employee experience assistant,
- Conversational AI for immediate HR and IT solutions,
- Human-like communication with AI
Frequently Asked Questions
How does DeskFlow's AI assistant handle human-like communication?
DeskFlow's AI assistant uses human-like communication with AI to provide immediate HR and IT solutions.
Can DeskFlow's conversational AI assistant resolve complex issues on its own?
No, if DeskFlow's AI assistant can't resolve an issue on its own, it can automatically create and assign tickets to help desk resources to handle complex issues.
What kind of training does DeskFlow's AI assistant receive?
DeskFlow's AI assistant is trained on internal knowledge base to provide immediate HR and IT solutions. """