CustomerGPT's overview
CustomerGPT is a no-code AI customer support platform designed for businesses to automate their customer service inquiries. It deploys 24/7 custom AI agents trained on company website URLs, PDFs, DOCX files, and help centers.
What You Can Do With CustomerGPT
- Automate Customer Inquiries — Resolve up to 80% of customer service inquiries with grounded answers and source citations, reducing the workload on human support agents.
- Train Custom AI Agents — Deploy custom AI agents trained on your website links, FAQs, and PDFs in 2 minutes, with no coding required.
- Support Multiple Languages — Automatically detect and support 95+ languages, allowing businesses to cater to a global customer base without hiring additional support staff.
- Integrate with Existing Tools — Seamlessly integrate with popular tools such as Slack, Zendesk, and Telegram, making it easy to incorporate into existing workflows.
- Ensure Data Security — Benefit from tenant-isolated vector storage, AES 256 encryption at rest, and TLS 1.3 encryption in transit, ensuring the security and integrity of customer data.
CustomerGPT's Key Features
🔥 Custom RAG Training
⚡️ Grounded Answers
✨ Instant Omnichannel
🚀 Flat Rate Pricing
CustomerGPT's FAQ
What is CustomerGPT and how does it work?
CustomerGPT is a no-code AI customer support platform that deploys 24/7 custom AI agents trained on company website URLs, PDFs, DOCX files, and help centers, automating up to 80% of customer service inquiries.
How long does it take to set up CustomerGPT and what is required?
CustomerGPT can be set up in under 2 minutes by pasting a website URL or sitemap, or dropping in PDFs, DOCX, Notion and help center exports, with no content rewriting or configuration required.
What are the pricing options for CustomerGPT and is there a free trial?
CustomerGPT offers a 14-day free trial with no credit card required, and pricing starts at $49/month with flat rate pricing and no per resolution or per seat fees.
What integrations does CustomerGPT support and how does it handle security?
CustomerGPT connects natively to Zendesk, Slack, Telegram, Shopify, and webhooks, and offers tenant isolated vector storage, AES 256 at rest, and TLS 1.3 in transit, with SOC 2 aligned controls.
How does CustomerGPT compare to other customer support tools like Zendesk and Intercom?
CustomerGPT offers a more straightforward and cost-effective solution for businesses looking to deploy a 24/7 custom AI support agent, with flat pricing and no per resolution or per seat fees, making it a more scalable option for growing businesses.