What is Zipchat®
ZipChat is a cutting-edge AI-powered super-chatbot designed to stay relevant in the competitive world of e-commerce. It uses sophisticated AI technology, specifically GPT-4, to provide instant and accurate answers to customer questions, reducing ticket volume and improving customer support. The product is a no-code AI Chatbot builder that enables businesses to deliver the highest converting customer experience, boosting sales and cutting service costs. It supports natural language conversations, integrates with order tracking, and is available in over 100 languages.
How to use Zipchat®
Users can use ZipChat by installing the app with a single click on Shopify or embedding a code snippet for other content management systems, and then train the AI Chatbot with additional content, industry-contextual information, and external links or PDFs.
Key Features
- AI-powered Chatbot,
- Provides instant and accurate answers to customer questions using sophisticated AI technology,
- Supports Natural Language Conversations
Frequently Asked Questions
What AI technology does ZipChat use?
ZipChat uses GPT-4 AI technology to provide accurate and natural-sounding answers to visitors and customers.
### How can I customize the AI's responses?
You can customize parameters such as contact info, welcome message, and create corrections based on customer questions to improve your chatbot's answers.
### Can I train the AI to give more accurate answers?
Yes, ZipChat offers a 'Train and Fine-Tune My AI' feature, allowing you to edit the AI's responses and suggest correct answers for similar questions.
] }